- UpSpringEdu

Enrollment Cancellation
- If a student wishes to cancel their enrollment, they must submit a written request via email or through the student portal.
- Cancellations made within 7 days of enrollment will qualify for a full refund, minus any administrative fees.
Refund Eligibility
- Full Refund: Eligible if cancellation is made before the course start date and within 7 days of enrollment.
- Partial Refund: A prorated refund may be available for cancellations within the first week of the course. No refunds are issued after the first week.
- Non-refundable Fees: Any fees for registration, processing, or materials are non-refundable once issued.
Program or Course Cancellations by UpspringEdu
- If a course or program is canceled by UpspringEdu due to unforeseen circumstances, a full refund or an option to reschedule will be offered.
Refund Process
- Approved refunds are processed within 14 business days via the original payment method.
- Notification of the refund status and expected time will be communicated via email.
Exceptions
- No refunds will be issued for non-attendance, late cancellations, or withdrawal without formal notice.
- Refunds or reschedules due to personal emergencies will be considered on a case-by-case basis.

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